Privacy Policy

This Privacy Policy describes how Aethryva Deeptech Pvt Ltd ("Aethryva," "we," "us," or "our"), operating under the brand name tachyDx, collects, uses, stores, shares, and protects your personal information when you access or use our platform at tachydx.com (the "Platform"). By accessing or using the Platform, you consent to the data practices described in this policy. If you do not agree with these practices, you must discontinue use of the Platform.

1. Information We Collect

1.1 Information You Provide

When you register for an account, we collect the following: your full name, email address, medical license or registration number (NMC, State Medical Council, or equivalent regulatory body registration), medical specialty, institutional affiliation, photograph or scan of your medical degree or license for credential verification purposes, and any additional documents you voluntarily submit during the verification process.

When you use the Platform, we collect the content of questions, answers, comments, votes, and any other materials you post. If you submit a contact form or inquiry, we collect your name, email, subject, and message content.

1.2 Information Collected Automatically

When you access the Platform, we automatically collect: IP address, browser type and version, operating system, device identifiers, pages visited, time spent on pages, referring URLs, and interaction data such as clicks, scrolls, and navigation patterns. We use cookies, local storage, and similar tracking technologies to maintain session state, remember preferences, and analyze usage patterns.

1.3 Information from Third Parties

We may receive information from third-party authentication providers if you sign in through external services (such as ORCID or Google). We may also receive information from medical council databases or verification services used to confirm your credentials.

2. How We Use Your Information

We use your information for the following purposes: verifying your identity as a licensed medical professional; operating, maintaining, and improving the Platform; generating and publishing research papers from community discussions; calculating reputation scores and badge awards; sending transactional emails related to your account (verification status, notifications, inquiry responses); responding to your questions, inquiries, and support requests; analyzing aggregate usage data to improve Platform performance and user experience; enforcing our Terms of Service and preventing abuse; complying with applicable laws, regulations, and legal processes; and communicating with you about changes to our policies, features, or services.

3. Published Content and Public Information

Any content you post on the Platform, including questions, answers, and comments, may be visible to other users and to the general public. If a discussion you participate in is converted into a published research paper, your contributions will be attributed to you by name, specialty, and institution unless you have elected to post anonymously, in which case your contributions will be attributed as "Verified Physician." Published research papers are released under Creative Commons Attribution 4.0 International (CC BY 4.0) and are available indefinitely to the public. You should assume that anything you post to the Platform (other than anonymized content) will be publicly and permanently accessible.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with: service providers who assist us in operating the Platform, including hosting providers (Vercel), database providers (Supabase), email services (Resend), and analytics tools; regulatory authorities, law enforcement agencies, or government bodies if required to do so by law, subpoena, or other legal process; third parties in connection with a merger, acquisition, reorganization, or sale of assets, in which case your information may be transferred as part of that transaction; other users, solely to the extent that your posted content and public profile information are inherently visible on the Platform; and academic indexing services and DOI registration authorities (such as Crossref) for the purpose of registering published research papers.

5. Data Storage and Security

Your data is stored on servers provided by Supabase and Vercel, which may be located in any region where those providers operate. Verification documents (medical degree scans, license copies) are stored in encrypted storage buckets with restricted access. Your medical registration number is stored in our database for verification purposes and is never publicly displayed on the Platform. We implement industry-standard security measures, including encryption in transit (TLS), encryption at rest, access controls, and secure authentication. However, no method of electronic storage or transmission over the internet is 100% secure. We cannot guarantee absolute security of your data. You are responsible for maintaining the confidentiality of your account credentials.

6. Data Retention

We retain your personal data for as long as your account remains active or as necessary to provide you with the Platform. Published research papers and associated contributor information are retained indefinitely as part of the permanent academic record. If you request account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law, necessary for dispute resolution, or necessary to maintain the integrity of published research papers. Verification documents are retained for the duration of your account and for a period of 12 months following account closure.

7. Your Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal data: the right to access the personal data we hold about you; the right to request correction of inaccurate data; the right to request deletion of your data, subject to the exceptions described in Section 6; the right to restrict or object to certain processing activities; the right to data portability, where technically feasible; and the right to withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us at support@tachydx.com. We will respond to your request within 30 days. We may require you to verify your identity before processing your request.

8. International Users

The Platform is operated from India. If you are accessing the Platform from the European Economic Area, the United Kingdom, the United States, or any other jurisdiction, you acknowledge that your data will be transferred to and processed in India and other countries where our service providers operate. By using the Platform, you consent to such transfers. We take reasonable steps to ensure that your data is treated in accordance with applicable data protection laws.

9. Children

The Platform is intended for licensed medical professionals. We do not knowingly collect personal information from individuals under the age of 18. If we learn that we have collected data from a minor, we will delete that information promptly.

10. Cookies and Tracking Technologies

We use cookies, local storage, and similar technologies for session management, authentication persistence, preference storage, and usage analytics. You can control cookie behavior through your browser settings. Disabling cookies may impair your ability to use certain features of the Platform.

11. Third-Party Links

The Platform may contain links to third-party websites, including ORCID, PubMed, Crossref, and institutional sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the Platform after changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

13. Contact

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

Aethryva Deeptech Pvt Ltd
tachyDx, 301, KR Towers, Banjara Hills, Road 12
Hyderabad, India 500034
Email: support@tachydx.com